Clinical Services Coordinator

Function:

Organizational duties & responsibilities:

1. The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.
2. Supports the mission, vision, and values of RE.  Facilitates and adheres to the agency’s code of ethics, policies, and procedures.
3. Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
4. Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public job duties:  individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
5. Exhibits effective communication skills, including proper use of agency communication systems.
6. Participates in appropriate professional development programs to attain and maintain competency.
7. Effectively manages financial and physical resources to achieve the mission of RE.
8. Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.

Essential Duties and Responsibilities:

1. Provides clinical and billing supervision to assigned staff. This includes, but is not limited to, at least once monthly, a review of caseloads of assigned staff, review of documentation of assigned staff, direct observation and feedback of assigned staff, identification of strengths and areas of improvement of assigned staff, and development of and ensuring follow through of performance improvement plans when needed.
2. Assists the Senior Director in administrative duties and clinical leadership of program therapists. The Clinical Services Coordinator should be able to step in for the Senior Director if needed during vacation or leave and may approve timesheets and mileage as well. 
3. Conducts and documents diagnostic assessment and treatment goals/objectives within the appropriate time frame.
4. Directs the planning and writing of the client’s care plan.
5. Responsible for the treatment component of all clients assigned to caseload and overseeing all client caseloads of those therapists assigned to you.
6. Promotes a positive view of RE and Re-group to the public and outside agencies.
7. Provides individual, group, collateral, and family treatment, as appropriate, to clients based on clinical issues and treatment needs.
8. Maintains current therapy notes, treatment reports, and other written documentation and correspondence according to agency policy and within appropriate time frames.
9. Attends and participates in all therapist/clinical meetings and assists others in developing appropriate intervention techniques, case consultations, and providing clinical service updates.
10. Maintains current licensure and stays within ethical guidelines provided by your licensure board.
11. Participates in supervision and consultation on a regular basis.
12. Collaborates effectively with other assigned RE/Re-group services and community partners.
13. Meets minimum requirements for billable/in-session time on a consistent basis based on caseload, program, and area served.
14. Assists in crisis intervention efforts to maintain the safety of the children and use crisis as an opportunity for growth.
15. Assists with File Review process.
16. Ability to be flexible and adapt to changes in schedules and work environment.
17. Provides consistent, quality treatment to all clients on their caseload.
18. Ensures all necessary records are maintained and kept confidential.
19. Ensures entries in all treatment plans, and narrative reports to outside entities such as MCO’s, DCBS, and court are done in a professional, concise, and timely manner.
20. Ensures a thorough aftercare plan is developed for assigned clients prior to discharge.
21. Participates in “on-call” schedule when appropriate.
22. Performs other duties as assigned.

Working conditions/environment:

1. Shift is generally Monday – Friday but hours will vary based on the needs of the client.
2. Holidays, weekends, and extra hours may be required.
3. Intense, unpredictable population with the possibility of verbal and physical aggression.
4. Fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
5. Primary work setting on-site at the Residential Recovery Campus. 
6. Maintains a positive, professional attitude contributing to a supportive work environment.

minimum job requirements:

Education:

Experience:

Specific Skills and

requirements:

Specialized Licenses or training:

Physical Requirements:

Supervisory REquirements: